With our shelter-in-place guidelines pushed out to the end of this month, our team at The Rose Hotel is getting ready for when it’s safe to resume more normal activities by giving ultra-deep cleanings across our entire property.
Our efforts have been rewarded, too! We got word earlier this month that The Rose Hotel earned a 2020 Best of Housekeeping Award from AAA. The Best of Housekeeping Award recognizes AAA inspected and approved hotels that received the highest possible cleanliness and condition scores, giving travelers important information about the value AAA places on overall cleanliness, especially during these complicated times.
According to AAA, here are some of the rigorous criteria for receiving the Best of Housekeeping Award:
- The hotel must be among AAA’s Diamond Ratings to qualify for the Best of Housekeeping designation.
- All areas of the property must reflect a very high standard as AAA inspectors review for evidence of dirt, dust, pests, equipment performance and more.
- The property managers must demonstrate a tremendous commitment to keeping their hotel in top condition.
- Properties must demonstrate housekeeping excellence for two consecutive inspections and be free of AAA member complaints to meet the criteria for this award.
- Winners are in the top 25% of all 27,000 AAA inspected and approved hotels.
Needless to say, we are thrilled to learn of the designation but not surprised because keeping the Rose Hotel spotless is always our goal.
We’ve been named a Four Diamond AAA hotel for many, many years, which made our hotel eligible for the Best of Housekeeping badge. According to AAA, the Four Diamond rating means we provide an “upscale style and amenities with the right touch of service.”
- Upscale in all areas.
- Accommodations are progressively more refined and stylish.
- The physical attributes reflect an obvious enhanced level of quality throughout.
- The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.
We’re looking forward to providing these top-notch services to our guests, as restrictions finally begin lifting. Meanwhile, we’ve extended our Emergency Rates offer through the end of May, which provides discounts for frontline healthcare workers and active members of the National Guard.
Their hard work and dedication have contributed greatly to our response in fighting coronavirus here (and around our country, too).
There are some signs of normalcy emerging, including the reopening of our downtown Pleasanton Farmers Market on May 9, with a new layout and the first hour designated for seniors and others at high risk from Covid-19.
Sampling and entertainments are not included at this time, and customers may not touch items. Vendors are bagging everything separately. Everyone must practice social distancing and wear masks. A full description of new guidelines can be found here.
The hours are from 8 a.m. to 1 p.m. Saturdays at Angela and Main streets in Downtown Pleasanton.
The Alameda County Fair, which had been set for mid-June through July 12, has been cancelled. But there will be virtual exhibits and contests online, and the horse racing is live, too – and online.
Our downtown restaurants continue to offer takeout and delivery, and as restrictions begin to relax, limited indoor dining will resume. Our local wineries are offering online tasting opportunities, until they can serve in person again. Learn about special offers and virtual events at the Livermore Valley Wine Growers Association.
We are more than ready to join our community in welcoming summer. We hope to see you soon – and we’ll all remember that social distancing doesn’t mean we aren’t connected.