Red Rose

Rosebuds Blog

Artificial intelligence and the future of travel

April 22, 2016

First of all, artificial intelligence is a misnomer. There is nothing artificial about computerized intelligence that beats human beings at chess and Jeopardy. It would better be stated as machine intelligence or non-organic intelligence. To maintain continuity with conventional usage, we will refer to it as artificial intelligence in this posting. Was that a snicker I heard? If you think artificial intelligence is one of those flights of fancy that dreamers like to embrace, think again. Its implications and applications will be far and wide, including in the travel industry. That assessment comes from no less an authority than Internet and hospitality mogul Barry Diller. Diller, the chairman and senior executive of Expedia and IAC/InterActiveCorp., flatly states that … (click on the headline to continue reading)

The boutique hotel era

April 11, 2016

Quite a number of years ago Steve Jobs figured out that people’s buying decision and customer satisfaction was driven by the “user experience” — which involved everything from artistic design to easy operation to smart packaging. Many have learned from that lesson, embodied by Steve Jobs and Apple, and embraced it for their own organizations. They are among the chief reasons the boutique hotel era has taken the travel business by storm. Travelers have an expectation of a “total experience.” They tend to find that more readily in smaller, more intimate settings. In a phrase, the boutique hotel. Why do local boutique hotels beat the big-brand multinationals for so many travelers? As food and travel writer Lara Dunston puts it: “We’ll take more intimate, interesting, idiosyncratic accommodation, preferably family-owned — in other words, places with stories to tell — over large, characterless franchises owned by big corporations any day.” When choosing a boutique hotel, we would advise focusing on the characteristics that are the hallmarks of the boutique hotel sector. Those include … (click on the headline to continue reading)

11 tips for getting quality sleep on jetliners

March 25, 2016

The hard part of travel is the travel. It’s the destination that we’re all excited and energized about. But first we have to get there and (unless you’re a world-class sleeper) it is hard to sleep on an airliner. They’re crowded and noisy, and if you’re airborne for many hours it can drain our energy and make our first day at our destination a listless one. The same is true for our first day back home. Not the way we like to start and finish our business or leisure travel. This is especially true when we are crossing into different time zones. Studies have shown that lack of sleep can decrease brain performance by 20 percent. Obviously, getting some quality sleep on flights to and from our destination can make a big difference. Fortunately there are ways to maximize our prospects for finding our way into the Land of Nod, even at 30,000 feet. And if you want some really good tips about how to get shuteye on your flight, consider these suggestions … (click on the headline to continue reading)

Here come the millennials and a season of change

March 08, 2016

Every generation brings its own set of values and predilections society. The so-called millennials, those aged 20 to 35, are no different in this regard. But a tremendous amount of attention is being paid to millennials because they are 70 million strong and already account for more than one-third of the American workforce, and will make up half the workforce by 2020. Naturally, like many industries, hospitality and hoteling is paying close attention to the millennial mindset. Perhaps no emerging generation has been more closely studied than the millennials, and for that reason we learned a great deal about how they think and what they want. The hotel business is responding accordingly. One of the most gratifying findings is that millennials prefer … (click on the headline to continue reading)

Hospitality forecasters have gazed into the future, and they say it is good

February 22, 2016

Business is good when hotel rooms are filled. It means business has money to spend and is spending it to do more business and earn more money. Life is good when hotel rooms are filled. It means consumers have disposable income and are spending it to live life to the full. Here’s the good news: There has been an eight-year stretch of continuous occupancy growth, the longest such streak since those records have been kept by STR, Inc., a provider of research and information services for the hotel industry. And here’s even more good news: U.S. hotel occupancy will remain at record levels through 2017, according to the latest report on the subject from PKF Hospitality Research and CBRE Hotels. The report, titled, Hotel Horizons, forecasts that the growth in demand for lodging accommodations will exceed the change in supply during each of the next two years. The result will be a national occupancy rate of roughly 66 percent in both 2016 and 2017. Our local San Francisco market is doing far better than that, with a tremendous hotel occupancy rate of 90.3 percent … (click on the headline to continue reading)