Red Rose

Rosebuds Blog

The heart of a successful business relationship

June 10, 2011

In our role as a business hotel we have continuing relationships with many local companies. One of the most exciting of those clients is Thoratec Corp., the Pleasanton, Calif.-based maker of heart pumps for people whose hearts are too weak to function on their own.

Thoractec – with a three-year revenue growth rate of 78 percent, and net income growth rate of 190 percent – has grabbed the attention of investors and stock analysts. This is no sapling company. Total revenue during its most recent fiscal year was $383 million, and $59 million fell to the bottom line. As you might have figured from those numbers, Thoractec controls the lion’s share of the global heart-pump market.

The company also got a name recognition boost when it was widely reported that no less a public figure than former Vice President Dick Cheney had a Thoratec HeartMate II implanted in his chest after suffering his sixth heart attack. Cheney’s cardiac muscle, badly weakened by multiple heart attacks, is kept mobile and active with the assistance of the HeartMate II.

How does this breakthrough device work? Take a look at the accompanying diagram.

Heart pump diagram

Thoratec’s HeartMate II has been implanted in 7,000 patients.

The relationship between 35-year-old Thoratec and The Rose Hotel goes back many years and has proved satisfactory to both parties. We provide Thoratec with the assurance that its guests – visiting employees, executives, physicians, patients and accompanying nurses from around the world – will be comfortable, well taken care of, and just a five minute drive from Thoratec’s headquarters office.

The company employs more than 600 people worldwide. The most famous of its people is former Vice President and Chief Operating Officer Tom Burnett. If that name rings a bell it’s because he was one of the heroes on United Airlines Flight 93 on 9/11. Tom was 38 years old at the time and was one of three people who led the effort to overpower the terrorist hijackers and force the aircraft to the ground before it could reach the White House or the Capitol, its two suspected targets. The jetliner crashed in rural Pennsylvania and all aboard were killed.

Mr. Burnett’s heroics have not been forgotten. That same year, a street leading to Thoratec headquarters was renamed Tom Burnett Lane. A memorial called Hero’s Garden was created at his alma mater, Pepperdine University, where he attended the Graziadio School of Business and Management. Also in his honor, The California State Assembly renamed the Fostoria Way overcrossing at Interstate 680 in San Ramon the Thomas E. Burnett Jr. Memorial Bridge.

The good work and efforts to invent even more advanced technologies to improve patient survival and quality of life marches on in Tom Burnett’s absence – and memory.

We value our relationship with this remarkable company and are honored to play our supporting role in helping facilitate their business.