Rosebuds Blog

Taking the shopping experience to the 120th power

November 02, 2012

Rose Hotel guests never complain about the options available to them for that great national pastime: shopping. There is a multitude of options right outside our front door, as well as at several excellent nearby retail centers for shoppers in hot pursuit of goods and services. And this situation is about to get immensely better with the Nov. 8 grand opening of Paragon Outlets, the Tri-Valley’s largest retail complex yet. Think 120 retailers anchored by the likes of Bloomingdale’s, Neiman Marcus and…

Halloween agenda from your favorite haunt

October 28, 2012

The Rose Hotel is a favorite haunt for our many habitual guests. Come the end of this month, and this haunt will take on a new meaning, as in a place of fright and delight for Halloween. There’s a line-up sure to interest fanciers of this most colorful holiday. Then there’s our menu of Halloween drinks served in the hotel lobby bar, such as the Pumpkin Pie Flaming Shot and the French Evil…

Why people love to travel

October 18, 2012

Talk to most people about the greatest moments of their lives and travel to a special place is certain to be high on the list. Who doesn’t relish and talk about their honeymoon many years later? Ditto for the vacations we enjoyed as children. Travel is one of the first things on which many people choose to spend their disposable income. We’re exuberant while heading to our vacation destination, and often wistful when our vacation comes to an end. No doubt about it, humanity writ large loves to travel. But what is it about travel that’s so compelling? Let us count the ways…

A word about online hotel ‘deals’ and ‘resort fees’

October 09, 2012

There are two important new trends that are getting travelers frustrated. One has to do with using online travel sites to find “deals” on hotels, airline tickets, rental cars, cruises and other travel products and services. The other has to do with so-called resort fees that unsuspecting guests are charged during check-in. We’ll take these issues one by one. But first we want to emphasize that we have long urged our guests and prospects to book their Rose Hotel room directly on this website or by calling our front desk to get the best price available, and to ensure the best customer experience. Secondly, we do NOT, and never have, charged a “resort fee” or any other kind of hidden fee. We don’t do business that way. However, some hotels and resorts do, as reported by…

Top complaints among hotel guests, and what we’ve done about them

October 03, 2012

J.D. Power and Associates measures customer satisfaction on just about anything you can think of, and the hotel business is no exception. The firm’s 2011 North America Hotel Guest Satisfaction Index Study did exactly that for the 15th consecutive year. Among the many things J.D. Power researched were the things hotel guests complained about most. You might not be surprised by the No. 1 complaint. Click on the above headline to find out more…