
The short answer is there is still no substitute for word of mouth from people you trust. This was confirmed by a survey conducted earlier this year by WIHP (World Independent Hotels Promotion), an international online marketing company for independent hotels. Almost 20,000 hotel guests were asked how they heard about the hotels they booked. This week’s blog post will give you the results, including the demise and rise of certain sources of travel information…
Thanksgiving is the kickoff of the holiday season; a long weekend dedicated to giving thanks through celebration of food, family, friends and, of course, travel. It’s also one of the most expensive times to travel. So we’ve decided to do our part to help alleviate some of the financial burden with a Thanksgiving Special. Here are the particulars…
The gluten-free diet has become a big deal. You know that gluten can be a major health issue when the Mayo Clinic website weighs in on the subject. It came into sharper focus for us when one of our guests wrote on a comment card, “Would love something that is gluten free at breakfast like a bread or cereal.” The fact is we have gluten-free items at breakfast, such as fresh fruit and cottage cheese. But we definitely took the hint. Here’s how we are responding to our guest’s suggestion…
J.D. Power and Associates measures customer satisfaction on just about anything you can think of, and the hotel business is no exception. The firm’s 2011 North America Hotel Guest Satisfaction Index Study did exactly that for the 15th consecutive year. Among the many things J.D. Power researched were the things hotel guests complained about most. You might not be surprised by the No. 1 complaint. Click on the above headline to find out more…
Robert DiNero has done it. So have Howard Hughes, Keanu Reeves, James Woods and John Travolta. People of far lesser means have done it as well. Living in a hotel has its advantages – many of them. We associate hotels with some of the best experiences in our lives. They are part of those vacations we take to exotic places, historic cities and beachfront communities. Short of taking extraordinary measures and incurring extraordinary expense, the hotel experience can’t be replicated by home ownership or renting an apartment or condominium. So some of us decide to live an unconventional hotel-based life. Here are 15 reasons why some people choose hotel living…